Commercial | Case Studies & Testimonials | Reliance Home Comfort

Case Studies

Commercial Case Studies & Testimonials

​Peace of Mind 

“I called Reliance Commercial Solutions as soon as we discovered a leak in the hot water tank that serviced our building and kitchen services. Terry, one of their territory reps, quickly arranged to get us a new tank installed that was a lot more efficient and economical in terms of saving us money on our gas bills. I was impressed with the prompt service and professional advice we got, and would not hesitate to recommend Reliance Commercial Solutions to anyone thinking about water heaters for their commercial operations.”

Al Mercato, 
General Manager, 
Dundas Valley Golf & Curling Club Dundas, Ontario



Business Continuity

“I manage a busy restaurant, and when our kitchen hot water tank started to leak, I immediately called Reliance Commercial Solutions. The Territory Representative quickly met with me to review the conditions of the leaking tank. When you’re in the hospitality business, time is of the essence—Reliance Commercial Solutions arranged to have the old tank removed and the new one installed by the very next day. Because of the excellent level of service I got, I’d be happy to recommend Reliance Commercial Solutions.” 

John McDonald, 
Operations Manager, 
Dinecorp Hospitality Inc. Grimsby, Ontario



Customized Solutions and Financial Benefits

 “Market Square is a heritage building apartment complex in downtown Cambridge. Our hot water tanks were aging and not producing to their maximum efficiency. Our tenants were noticing a lack of hot water, so I called Reliance Commercial Solutions. After analyzing the water usage of our residents, my Territory Sales Representative provided the best solution for my apartment complex. Through their rental program, new tanks were installed and my tenants now have all the hot water they need. Best of all, the rental program allowed me to save my capital for other projects that I can’t defer. The team from Reliance demonstrated commitment and professionalism from start to finish, offering great value and excellent customer service.”

Alex Tsarev,
President,Market Square
Cambridge, Ontario


Peace of Mind 

“When the water tank in the apartment building that I manage began to leak, I called Reliance Commercial Solutions. Even though it was the weekend, the Territory Representative, Christopher Stewart, met with me to ensure that my tenants would have hot water in a timely fashion. By early the next afternoon, the hot water was back on, with little downtime for my tenants. This was true customer service, and I’d highly recommend Reliance Commercial Solutions to any apartment or commercial building owner.”

Christopher Skeba
Owner, 3 Applewood Drive
Hamilton, Ontario